E SHIPPING ASSIST PRIVACY POLICY 
Updated April 7th, 2022 
 
E Shipping Assist (“us”, “we”, or “our”) operates the www.eshippingassist.in, www.eshippingassist.com, and www.eshippingassist.co websites (the “Service”). This privacy policy (“Privacy Policy”) is designed to help you, the user (“User”) understand how we collect, store, and use your personal and non-Personal Information, classified as mandatory or voluntary, which you decide to share with us when you access the website and the associated networks, to help you make effective and informed decisions, and the choices you have regarding sharing such information with us. Personal information includes information that alone or when in combination with other information may be used to readily identify, contact, or locate you. You fully agree to use the Platform or third-party Platforms that link to the Platform and any associated Platform(s), in the manner in which it is intended for use. If you do not agree to this Policy, we advise you to stop using our services. 
Accessing, transacting, or otherwise using the Platform indicates your agreement to all terms of use and subscriptions of the Platform. If you have any questions regarding the usage of the Platform, please proceed to read this document.We store, process, and collect your information where it is necessary and relevant to our dealings with you. The information that you share with us will be stored with us for as long as we are either required to by law or is relevant for the purpose for which it was collected. We will not share your information with any third party without your consent unless we become legally compelled.  
 Please read the following to understand our information gathering and dissemination 
practices. 
 
1. About Us: 
E Shipping Assist”, provides logistics and assisted purchasing services to its customers, enabling international delivery of purchased products. The services of the E Shipping Assist include: product purchase, logistics, storage, re-packaging, package forwarding, freight, and customs. Delivery of products may be to our customer or to the person provided by our customer as the ship-to party. Data is collected directly from the customer via www.eshippingassist.inwww.eshippingassist.com, and www.eshippingassist.co.  
 
E Shipping Assist maintains corporate offices and warehouses in India. E Shipping Assist utilizes third-party Processors to provide services, including logistics, payments, and communication. Local regulations for customs require the sharing of personal data with regulatory authorities. 
 
 2. Personal Data We Process 
We collect personal data that  
(a) you actively submit to us as a customer,  
(b) we receive from our customers, and  
(c) we obtain for marketing purposes for potential clients, customers or others.  
We may process your personal data with or without automatic means, including collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction of your personal data.
 
a. Actively submitted data: You submit personal data to us when you register an account with us through our websites, purchase our services, or engage in other interactions or communications with our organization. We generally process names, physical addresses, telephone numbers, e-mail addresses, and payment information. We may also process identification information in order to verify your identity in the event that there is a risk of fraud or a regulatory requirement to verify such. Identification information may include a photo, passport number, photocopy, or electronic copy of the passport, driver’s license number, driver’s license photocopy or electronic copy, national ID number, photocopy or electronic copy of utility bills, or other documentation requested for this purpose. You may provide us with additional information to participate in your own initiative in surveys, feedback comments, online chat services, promotions, or other activities. Participation in surveys, feedback comments, online chat services, promotions,s or other similar activities is optional. If you do not wish to participate in or provide personal data in connection with such activities, this will not affect your account status or ability to use available services. In each such case, you will know what personal data you provide us with because you actively and voluntarily submit the data. 
 
b. Data received from our Customers: Customers identify a Ship-to party and delivery destination for packages that we ship at their request. The Ship-to party and delivery address do not need to match the personal information provided by the customer upon registration. The main reason for the personal information differing are where the customer is purchasing and shipping products on behalf of another person, as a gift for another person, or to another person who will receive the products on their behalf. The personal information collected generally includes the name, physical address, and phone number of the Ship-to party. Processing of this personal data is performed on behalf of the customer and for the purpose of providing the services requested by the customer. No active marketing is performed on the personal data of the Ship-to party. 
 
 c. Data obtained for marketing purposes for potential clients, customers, or others: We obtain marketing data that we use to reach out to inform potential clients, customers, and others of the services offered by our organization. The personal data collected generally includes the email address of a potential client, customer, or contact and may also include their name and phone number. 
 
 d. Personal Data not actively collected or Processed: We do not actively collect or otherwise process personal data from minors and include in our Terms and Conditions a condition that the customer is not a minor and does not provide personal data of minors. The age of a minor varies by country.  
 
 3. Tracking Technologies and Cookies  
We use tracking technologies and cookies to collect information. Tracking technologies are used to collect information from your web browser through our servers or filtering systems when you visit any of our sites. Cookies are small bits of data used to transfer information to your computer’s hard drive or your web browser for record-keeping purposes, including recognizing your web browser when you return to our sites.  Information collected may include but is not limited to your browser type, you’re operating the system, your language preference, any referring web page you were visiting before you came to our site, the date and time of each visitor request, and information you search for on our sites. We can also track the path of page visits on a website and monitor aggregate usage and web traffic routing on our sites. We collect this information to better understand how you use and interact with our sites in order to improve your experience. We also collect this information to better understand what services and marketing promotions may be more relevant to you. We may also share this information with our employees, service providers, and customer affiliates as well as between affiliated entities. You can change your web browser settings to stop accepting cookies or to prompt you before accepting a cookie from the sites you visit. If you do not accept cookies, however, you may not be able to use some sections or functions of our sites. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit http://www.allaboutcookies.org  
To opt-out of being tracked by Google Analytics across all websites visithttps://tools.google.com/dlpage/gaoptout.  
 
 4. Purposes for Processing Personal Data 
We process personal data for logistics, payment, customs, other regulatory requirements, communication, customer service, marketing, web analytics, system monitoring, data security, and other operational and administrative purposes, including market and use information, industry information, and promotional recommendations. We use personal data to provide logistics and other related services to enable international product purchase and delivery for our customers while meeting the regulatory requirements of the relevant countries.  We may use personal data to  
(a) purchase product for you,  
(b) package and inventory product for you,  
(c) store product for you,  
(d) deliver the product to you,  
(e) insure product,  
(f) submit customs or other regulatory forms on your behalf,  
(g) contact you,  
(h) create and maintain an account profile, 
(i) fulfill requests you make  
(j) seek your voluntary feedback,  
(k) customize features or content on our websites and software,  
(l) evaluate eligibility to participate in promotions,  
(m) verify identity,
(n) administer our services, including through the use of third-party services providers,  
(o) provide our Advisory Services, including market and use analysis, industry information and promotional recommendations, or  
(p) communicate with you for marketing purposes. In this context, the legal basis for our processing of your personal data is either the necessity to perform contractual and other obligations that we have towards you or carrying out our legitimate activities as a logistics organization. We may also use your data to comply with applicable laws and exercise legal rights as the basis for our data processing. 
We may also use your personal data for internal purposes, including auditing, data analysis, system troubleshooting, and research. In these cases, we base our processing on legitimate interests in performing the activities of the organization. 
 
5. Sharing of Personal Data 
We share your personal data with other parties in the following circumstances: 
a.Third-Party Providers. We may provide personal data to third parties for their processing in performing functions on our behalf (for example, logistics, insurance, payments, security, data analysis, surveys, and so forth). In such instances, the providers will be contractually required to protect personal data from additional processing (including for marketing purposes) and transfer in accordance with this Privacy Statement and applicable laws.  
 
b.Legal Requirements. We may access and disclose your personal data to regulatory bodies if we have a good-faith belief that doing so is required under regulation. This may include screening against the Consolidated Screening List for which Indian The government maintains restrictions on certain exports, re-exports, or transfers of items. This may also include submitting personal data required by local customs authorities and tax authorities. Additionally, we may disclose your personal data and other information as required by law, including in response to lawful requests by public authorities or to meet national security or law enforcement requirements. We may also disclose your personal data to exercise or defend legal rights; to take precautions against liability; to protect the rights, property, or safety of the resource, of any individual, or of the general public; to maintain and protect the security and the integrity of our services or infrastructure; to protect ourselves and our services from fraudulent, abusive, or unlawful uses; or to investigate and defend ourselves against third-party claims or allegations. 
 
 6. Storage of Personal Data 
We may store your personal data in data centers in India, cloud storage solutions, or on our premises, including corporate offices and warehouses. 
 
 7. Personal Data Security 
E Shipping Assist uses technical and organizational measures to protect the personal data received against accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to Personal data transmitted, stored, or otherwise processed. We regularly consider appropriate new security technology and methods as we maintain and develop our software and systems. Security measures implemented include: 
SSL is used on all pages where personal data is collected; 
Data requiring a higher level of protection, such as payment card account numbers and passport numbers is encrypted prior to transmission to the database for storage; 
Web and database servers are protected using firewalls; 
Passwords used for account registration cannot be ‘defaulted’; 
User access is tracked; 
Role-based security is applied to system access; 
All employees are contractually obligated to maintain the confidentiality of personal data accessible through their employment; 
Regular system backups are made; 
Regular maintenance is performed on systems; and 
Systems are monitored for security. 
 
8. Retention of Personal Data 
E Shipping Assist retains collected personal data for a reasonable period of time to fulfill the processing purposes mentioned above. Personal data is then archived for time periods required or necessitated by law or legal considerations. When archival is no longer required, personal data is deleted from our records. We continue to retain personal data that we are required to retain in order to meet our regulatory obligations including tax records and transaction history. We regularly audit our databases and archived information to ensure that personal data is only stored and archived. 
 
 9. Personal Data Rights 
We rely upon our customers to maintain the accuracy of the personal data they provide through our website, including the ability to add, edit and delete contact, payment, and delivery information. Where you are the account holder, you may view and edit the personal data you have provided by accessing your account online. You may reach out to the customer that provided your personal data and request that they make any required update in their registered account, including deletion of your personal data. This typically occurs when you have received delivery of a package that was arranged by another person. For marketing communication, an ‘unsubscribe’ option is provided in the footer of every marketing communication. In addition, we may be contacted directly to unsubscribe. Our contact details are provided at the end of this Privacy Statement. You may also contact us with your personal data inquiries or for assistance in modifying or updating your personal data and exercising additional statutory rights such as access, rectification, data portability, objection, processing restriction, and erasure of your personal data. Our contact details are provided at the end of this Privacy Statement. 
 
 10. Effective Date and Amendments 
This document is effective April 7th, 2022. This document may be amended from time to time. 
 
 11. Contact Details 
Registered Address: Sri Raghavendra’s Prasanna Nilayam h.no: 11-3-325/c,
ground floor Srinivas Nagar colony.
Seethaphalmandi -500061 Secunderabad, Hyderabad, Telangana, India
E Shipping Assist  Address: Sri Raghavendra’s Prasanna Nilayam h.no: 11-3-325/c,
ground floor Srinivas Nagar colony.
Seethaphalmandi -500061 Secunderabad, Hyderabad, Telangana, India
 
 
Contact number: +91 9606 06 0706